A Consumer's Guide to Medicare Supplementary Insurance

A guide to medicare supplement insurance

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We are pleased to provide you with a copy of the our Guide to Medicare Supplement Insurance. This guide includes many tips on choosing a Medicare supplement. Federal and state regulations require insurance companies to provide Medicare supplement policies that are limited to no more than 14 standard benefit plans. Each of the 14 plans must cover specific expenses. This guide will make it easier for you to compare plans and premiums.

In 2012, Medicare has made some major changes including the introduction of Medicare Part D. If you currently have a Medicare Supplement Plan M and N please discuss your options with your local agent or with our knowledgeable customer care representative. As you use this guide, please keep in mind that it is just that, a guide, to assist you with your purchasing decision. Shop carefully, take your time and contact us if you have questions. Our staff has extremely knowledgeable staff members who are dedicated to assisting you with a wide range of insurance questions or problems.

All the plans MUST include the following basic benefits:

  • Hospital coinsurance coverage
  • 365 days of full hospital coverage
  • Reimbursement for the 20% of the cost of your medical care that Medicare does not cover.
  • The first 3 pints of blood you need each year.
Depending on which Medicare Insurance plan you choose, you can get extra coverage for the expenses that Medicare doesn’t cover, such as:
  • Hospital deductible
  • Skilled nursing facility coinsurance
  • Emergency care outside the U.S.
  • At home recovery care
  • Part B excess charges
  • Preventative care
  • Prescription drug coverage with Medicare Part D

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What is Medicare?

Medicare is the federal government program that gives you health care coverage if you are age 65 or older, or have a disability, and are a US citizen or have been a permanent legal resident for at least 5 continuous years, regardless of your income. Medicare Suppelement Insurance is divided into a number of parts.

Medicare Part A covers inpatient hospital, skilled nursing facility, home health care and hospice care.

Medicare Part B covers almost all reasonable and necessary Medicare Medical services, including doctors’ services, laboratory and x-ray services, durable medical equipment (wheelchairs, hospital beds etc.), ambulance services, outpatient hospital care, home health care, blood and medical supplies.

Medicare Part C is called “Medicare Advantage” and is an optional plan that will combine all the benefits of Medicare Parts A & B, as well as Medicare prescription drug coverages and may provide some or all of the benefits previously available through a standardized Medicare supplement plan. These Medicare Advantage Plans may be “Managed Care” type plans such as HMO, PPO, or Private Fee for Service plans.

Medicare Part D is the optional Medicare prescription drug coverage and makes coverage for prescription drugs available to all people with Medicare.

What is a benefit period?
A benefit period begins on the first day of a Medicare-covered inpatient stay. It ends when you have been out of the hospital or skilled nursing facility for 60 consecutive days. A new benefit period begins and the beneficiary must pay a new inpatient hospital deductible. There may be as many as five Medicare benefit periods in a calendar year.

Will Medicare cover all medical expenses?
No. Medicare only covers a portion of health care costs. A Medicare supplement helps with expenses not fully paid by Medicare.

Do supplements cover all charges Medicare doesn’t?
No. Supplements will not cover expenses if Medicare doesn’t pay a portion of the bill, with some exceptions.

What if Medicare considers a service to be unnecessary?
If physicians recommend a procedure that they are (or should be) aware is not covered by Medicare, they are required to notify you in writing that Medicare will not provide Medicare coverage for the service. Similarly, if a surgeon does not accept assignment for elective surgery, the physician must give you a written estimate if the charge will exceed $500.

What is assignment?

It is the acceptance of the charges allowed by Medicare as payment in full.

What is limiting charge?
Physicians who do not accept assignment are limited to charging 115 percent of the fee schedule for nonparticipating doctors.

What is issue age?
The premium is established when you buy your policy. You continue to pay the premium required of a person who is the same age you were when you bought your policy. For example, if you buy a policy at age 65, you always will pay the rate that the company charges people who are 65, regardless of your age.

What is the attained age?
The premium is based on your current age and increases automatically as you grow older. Typically, these plans are less expensive for younger individuals, but may cost considerably more in later years.

Can I be eligible if I’m under 65?
A person can qualify for Medicare under age 65 if they meet certain criteria for disability. If you receive continuing dialysis for permanent kidney failure or need a kidney transplant you could be eligible for Medicare. If you are disabled and have been receiving Social Security Disability payments for at least 2 years or if you have Amyotrophic Lateral Sclerosis (ALS - Lou Gehrig’s disease) you could also be eligible for Medicare.

How do I know how much coverage to buy?
It is important to know how to assess your need for insurance in every type of coverage you buy. With a Medicare supplement comparison, you should review your medical care costs for the preceding year, assess your current health status and choose a plan that is affordable. You may want to consider enrolling in a Medicare Part D plan if you currently are taking medications. The cost of prescription drugs has increased dramatically in the last few years.

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Medicare Savings Program

The Qualified Medicare Beneficiary Program and Spousal Impoverishment Program are available to assist seniors. These are important benefits if you have limited income and assets or if your spouse is in a long-term care facility.

Medicare Supplement : an educated consumerThe Qualified Medicare Beneficiary Program is designed to provide Medicare premiums, deductibles and coinsurance for seniors with limited incomes. The federal government sets the income level for individuals and couples each year. To find out if your income qualifies, contact the government welfare office in your county. This program will not pay for expenses that Medicare does not allow.

You may suspend your Medicare supplement policy upon enrollment in the Qualified Medicare Beneficiary Program. You will need to notify your insurance company in writing of your eligibility within 90 days. If you lose your eligibility for the beneficiary program, you may reactivate your Medicare supplement policy by notifying the insurer in writing and paying the premium within 90 days of the termination of your eligibility.

The Specified Low Income Beneficiaries Program assists individuals with slightly more income than those who are Qualified Medicare Beneficiaries by paying their Part B premiums each month. Individuals and couples with monthly income in a range specified by the federal government qualify. In addition to the income limit, financial resources including bank accounts, stocks and bonds cannot exceed $4,000 for an individual or $6,000 per couple (2006 numbers which rise with inflation).

Under the Spousal Impoverishment Program, when a spouse enters a long-term care facility, there are rules for the division of the couple’s assets. The spouse at home may retain a maximum of half the couple’s resources, not to exceed a maximum set by the federal government. Certain assets are exempt, including the home, household goods and one car.

There are regulations concerning the amount of income the spouse at home may retain on a monthly basis. Either spouse may request an assessment of resources when one spouse enters a nursing home. You will need to contact your county welfare office for more information.

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Preventative Health Benefits

All newly enrolled Medicare beneficiaries will be covered for certain potentially life saving preventative benefits. These benefits include an initial preventative physical examination which includes baseline measurement of height, weight and blood pressure, an electrocardiogram, education counseling and referral related to other Medicare-covered preventative services, such as vaccinations, screening mammography, pap smears and pelvic exams and prostate and colon cancer screening as well as blood tests required for cardiovascular screening, Glaucoma screening and diabetes screening, medical nutritional therapy with no deductible or co-pay.

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Definition of Open Enrollment

Medicare Supplement companies that sell Medicare supplements are required to issue policies to seniors who qualify for Medicare Part B because they have reached age 65, without regard to their current health status. This open enrollment period lasts six months beginning with eligibility for Part B of Medicare.

Our Medicare Supplement team is here to help youCompanies may not refuse to issue a Medicare Supplemental Insurance to you or delay the issue of the policy based on your medical condition, health status, claims experience or receipt of health care. The company may impose a six-month pre-existing condition clause during the first six months of the policy. If you delay enrollment in Part B of Medicare and are covered by a plan provided by your or your spouses employer, you will have an open enrollment period starting with the month in which you no longer are covered by your employer insurance.

Your open enrollment period will start when your Part B coverage becomes effective.

If you miss your open enrollment period, contact your local Social Security Office. There may be that the initial open enrollment period for Medicare Part D for all people with Medicare began already and you do not have coverage for prescription drugs through a current health plan such as aa person chooses to enroll in a Medicare Advantage Plan for the first time and within the open enrollment plan.

Part B Charges
There may be a waiting period for coverage and premium payments due. Some individuals are eligible for Medicare due to a disability and are under age 65. The open enrollment period applies to these individuals upon turning 65.

Every year, if you wish, you may change your Part D plan between November 15th and December 31st. If you are just coming into the Medicare system, you will have open enrollment for a period of twelve months.

Part D plan that coincides with the open enrollment period for Medicare Part B. If you are coming from a retiree plan from a former employer or a Medicare Advantage Plan with a drug benefit, you should consider enrolling in Medicare Part D. If you do not have other credible drug coverage and do not enroll in a Medicare Part D plan when you are first eligible, you may be subject to substantial late enrollment penalties. If first 12 months that person decides they no longer want to be in that plan, they may, within withdraw.

During the first 12 months, return to “traditional” Medicare and a Medicare Supplement policy without prejudice or the application of elimination periods for pre-existing conditions.

Health care providers are required to bill Medicare directly for beneficiaries. Amounts billed on Part B of Medicare may not exceed 115 percent of the Medicare allowable amount. The law requires physicians to refund charges over 115 percent within 30 days.

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What Medicare Covers?

Medicare Hospital Insurance – Medicare Part A (2012)

Medicare pays for all but $1,024.00 of your hospital stay during each benefit period for reasonable and necessary care in the first 60 days of confinement. For the next 30 days, it pays all but $256.00 a day for covered services. Medicare pays expenses in excess of $512.00 a day during the 91st through 150th days. These are Lifetime Renewable Days and may be used only once. If you are hospitalized more than 150 days, Medicare pays nothing.

A benefit period begins the first day of hospitalization and ends when you have been out of a hospital or skilled nursing facility for 60 consecutive days. It is possible to have more than one benefit period and more than one hospital deductible in a calendar year.

Charges for skilled nursing facility stays may be paid by Medicare if the facility is a Medicare-certified facility. To qualify for this benefit, you must have been hospitalized for at least three days and have been admitted to the nursing facility within 30 days of discharge from the hospital. The first 20 days are covered at 100 percent provided you are receiving skilled care. The next 80 days Medicare pays amounts more than $128.00 a day. Beyond the 100th day, Medicare pays nothing.

Under certain conditions, home health care is available for homebound beneficiaries. This coverage includes skilled nursing services, occupational therapy, and physical and speech therapy if provided by a Medicare-certified home health service and if determined to be medically necessary. If your physician establishes a care program that requires durable medical equipment, Medicare will pay 80 percent of the Medicare-approved cost of the equipment.

Medicare provides coverage for hospice care for patients certified as terminally ill. This benefit is divided into two 90-day hospice benefit periods and one 30-day benefit period. A subsequent extension also may be covered. You pay for the first three pints of blood and Medicare pays for any additional blood.

Medicare Medical Insurance - Medicare Part B (2012)

Guide to MedicareMedicare covers physician services, outpatient hospital services, lab services, X-ray, radiation and therapy services, home health visits, physical therapy, speech pathology services, some forms of vaccinations, durable medical equipment, limited ambulance services, prosthetic devices, immunosuppressive drugs for the first year following an organ transplant, and other medical supplies and equipment.

In 2012, the Part B premium is $96.40 a month. You are not required to purchase Part B, but it is an excellent buy because the federal government pays most of the actual cost. The Part B deductible is the first $135.00 of expenses in a calendar year. After the deductible, Medicare pays 80 percent of the approved charges. The Medicare deductible for blood expense is the cost of the first three pints.

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Medicare Advantage Plan - Medicare Part C

Medicare Advantage Plans offer an alternative to “traditional” Medicare plus a Medicare Supplement policy. Medicare Advantage plans will act as a single servicing point for Medicare for Medicare Parts A & B billing functions. These plans can operate as PPO (preferred provider organization), Managed Care Plan, HMO Plan, Private Fee for Service plan, or as a Specialty plan as approved by Medicare.

Under a Managed Care, PPO or HMO type plan, you may have to use doctors and hospitals that are in that plan network or you may have to pay a larger co-pay or other charges if you choose a medical provider that is not a member of your plan. A company that offers Medicare Advantage plans may offer coverage with a national, regional or local service area. Medicare Advantage Plans may include a prescription drug plan equal to or better than a standard Medicare Part D plan or they may require participants to enroll in a separate Medicare Part D plan.

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Medicare Prescription Drug Program - Medicare Part D

All people with Medicare are eligible to enroll in plans that cover prescription drugs. The premium for this coverage will range from less than $10 per month to about $99 per month and there may be an annual deductible of up to $250. All plans must offer at least the minimum standard benefits as set forth by Medicare but may offer significantly more coverage.

The Medicare “standard” benefit states – after your $250 deductible is met, you will pay 25% of your prescription drug costs and Medicare will pay 75% until your total prescription drug cost reach $2,250. You will then pay 100% of your prescription drug costs until your total prescription drug costs reach $5,100. After your total prescription drug costs reach $5,100 you will pay a 5% co pay per prescription and Medicare will pay the remaining 95%.


The Medicare Prescription Drug benefit will include additional assistance for people with lower incomes. Most significantly, people with Medicare who are also eligible for Medicaid will receive full premium subsidy, full subsidy of the deductible and minimal co-pays, usually between $2-$5 per prescription.

Other people with Medicare with lower incomes may receive premium and deductible assistance and/or have limited co-pay from their Social Security.

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New for 2006 – Medicare Supplement Plans K & L

Beginning in January of 2006, there will be 2 new Medicare Supplement Plans available. These Plans will be titled K & L.

Medicare Supplement Insurance: Plan LPlan K:

A person who chooses a Medicare Supplement Plan K will have a 50% co-pay for Medicare eligible expenses including your Part A deductible, skilled nursing co-insurance, your first three pints of blood, hospice care, and Part B deductible until such time as your “Out of Pocket” expenses reach $4,440 (for 2012). After a person reaches their out of pocket expense threshold, Plan K will pay 100% of Medicare eligible expenses.

Plan L:

A person who chooses Medicare supplement plan L will have a 75% co-pay after their deductible is met until their Out of Pocket expenses reach the Plan L threshold of $2,220 (for 2012). After out of pocket threshold is reached, Plan L will pay 100% of Medicare eligible expenses. The 75% co-pay applies to Medicare Part A & B deductibles as well as skilled nursing care co-insurance, your first 3 pints of blood and hospice care. Both Plans K & L include coverage for an additional 365 days of inpatient hospital care after other Medicare benefits are exhausted. The Out of Pocket thresholds for both plans K & L are indexed to inflation and may increase over time.

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Compare Medicare Supplement Insurance Rates

Medicare cost-sharing out-of-pocket maximum (once met, plan pays 100% all covered items) $4,440 and $2,220 core benefits pay the patient’s share of Medicare’s approved amount for physician services 20% after a $135 annual deductible, the patient’s cost of a long hospital stay ($256/day for days 60-90, $512 for days 91-150, all approved costs not paid by Medicare after day 150 to a total of 365 days lifetime) and charges for the first three pints of blood not covered by Medicare.

Plans H, I and J with drug coverage included will not be availbe to new policyholders. These plans included prescription drug coverage in the past and will continue to be in force to existing policyholders. The new Plans H, I and J do not include prescription drug coverage. Of course, the Part D drug coverage can be purchased as a seperate policy.

Medicare Insurance customer service

Current policyholders may choose to remain in their existing plan H, I or J, or they may retain the plan without the drug benefit and enroll in Part D, or they may choose to change to a different Medicare supplement plan or enroll in a Medicare Advantage Plan.

*Plan F has options called high deductibles, which pay the same or offer the same benefits as Plans F and J after the insured has paid a calendar year ($1,900) deductible. Benefits from high deductible Plan F will not begin until out-of-pocket expenses reach $1,900. Out-of-pocket expenses for this deductible are expenses that ordinarily would be paid by the policy.

These expenses include the Medicare deductibles for Parts A and B, but do not include, in Plan J, the plan’s separate prescription drug deductible or, in Plan F, the separate foreign travel emergency deductible.

* Skilled Nursing Facility Coinsurance – For Days 21-100.

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Buyer's Checklist

1. Did the agent try too hard to convince you of the possibility of you becoming bankrupt, of your plans for retirement being disrupted, or of your savings and that of your children or relative being wiped out because of extended illness?

2. Did the Medicare supplement agent lead you to believe he or she was a representative of the Medicare program, Insurance Department or other government agency?

3. Did the agent suggest you drop a policy you already have in order to buy the policy he or she was selling?

4. If you already have purchased a policy from an agent, has that agent changed companies and suggested you change your policies over to one offered by the agent’s new Medicare supplement company?

5. Did the agent suggest you falsify any information on the policy?

6. Did the agent discourage you from shopping around or checking out the policy thoroughly before deciding whether to buy it? Did he or she make you feel like you had to sign up the same day?

7. Did the agent ask you to pay in cash or make your check out to him or her personally or to the agency, instead of the company?

8. Did the agent fail to explain the policy to you or answer your questions completely?

9. Did the agent complete your health history information on the application exactly as you explained it before you signed the application?

10. Check with a reliable source if you have any questions about the authenticity of any Medicare prescription drug card being offered - before you buy!

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Shopping Tips

Changes in federal law make it easy to shop for Medicare Supplement Insurance coverage. Before you start comparing policies, consider these five suggestions:

1. Learn about Medicare’s basic coverage and gaps.

2. Study the 14 standard Medicare Supplement Insurance plans. Decide what coverage would best meet your health needs and financial circumstances.

3. Compare only the policies that meet your needs. Although the benefits are identical for all Medicare Insurance plans of the same type, premiums vary widely among companies and so does the potential for premium increases.

4. Consider your alternatives. If you have limited income and assets, you may qualify for free coverage through other government programs.

5. Contact your state health insurance counseling program for an impartial, free review of your existing coverage.

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The Medicare Supplement Insurance Guide tells us: Don't Be A Victim of Insurance Fraud

Often overlooked, insurance is one of the most costly bills we pay each month. We encourage consumers to keep a watchful eye on your insurance bills. Information is the key to avoiding insurance problems and scams.

Common Insurance Schemes:

  • Overcharging for premiums.
  • Collecting annual premiums but submitting only quarterly payments to    insurance companies.
  • Not returning refunds from companies to the insured person.

To Avoid Becoming a Victim

  • Insist on delivery of documents within 30 days of the application.
  • Call the company yourself to confirm coverage.
  • Read the documents you receive and ask questions. Make agents and companies reply to inquiries in writing.
  • Remember, Medicare Insurance will NEVER call or visit your home to solicit personal information such as such as your social security number or your credit card numbers.

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The Medicare Supplement Guide's Definitions

In order to make a wise purchase, it is important to become familiar with the terms used by Medicare and Medicare Insurance policies. You may wish to familiarize yourself with the following terms:

ASSIGNMENT: The transfer by the policyholder of some or all of his or her rights under a policy to another party. If assignment is noted on the claim form, the insurance company will pay the health care provider directly. Medicare assignment means the provider will accept the Medicare-approved amounts for covered services as payment in full. The beneficiary would then be responsible for any unmet deductible applied to the charge, for the co-insurance and for any services that were not approved.

Your portion or percentage of a health expense. For example, the insurance would pay 80 cents of every dollar on the provider’s charges. You pay the remaining 20 cents. With Medicare, the coinsurance would be based on Medicare-allowable charges.

DEDUCTIBLE: The amount of covered expenses you must pay before benefits become payable by the insurers.

Specified conditions, circumstances or services not covered by the policy.

GUARANTEED RENEWABLE: The insurance company agrees to continue insuring you so long as you pay the premium. The company reserves the right to non-renew all contracts in the state.

MEDICARE-ALLOWABLE CHARGES: The amount deemed reasonable by Medicare for a given medical service. Benefits are based on Medicare-allowable charges, which may be less than the provider’s charges.

A physical condition that existed before the policy became effective. Federal law does not allow Medicare supplement polices to exclude coverage for more than six months after the effective date of the policy on the grounds that a condition existed prior to the effective date of coverage.

Companies that replace a Medicare supplement policy must waive the pre-existing waiting period on the replacement policy. If the insured has not completed the waiting period on the first policy, any period of time that was completed must be credited on the new policy.

This does not apply to those who have previously not purchased a Medicare supplement policy, those who have not had a policy within the last 31 days or those who have lost or been removed from group coverage within the preceding 63 days.

MEDICARE SELECT POLICY: A policy or certificate that contains restricted network provisions. This type of policy may require you to use hospitals and in some cases, doctors within its network to be eligible for full benefits.


SUPPLEMENTAL (Medigap Insurance) INSURANCE: You can buy supplemental coverage that pays for some things original Medicare doesn’t cover, like deductibles, doctor and hospital coinsurance and emergency care outside the country. Private insurance companies offer this supplemental coverage, often called “Medigap” insurance. You can sometimes continue insurance coverage through a former employer.

Federal regulations mandate that all Medicare supplemental policies offer the same set of benefits. That’s why, when deciding what company to buy from, the most important factors to consider are cost and stability. There are 12 different Medicare supplement plans, labeled A-L (except in Massachusetts, Minnesota and Wisconsin) Plan A offers the fewest benefits and is usually the least expensive.

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Medicare Supplemental Plan



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